terms and conditions

Terms and Conditions for Membership at Supreme Peace

Bare with us as we get the nitty gritty out of the way, so we can enjoy our practice together free of any confusion about boundaries.

A few things have changed about our Terms and Conditions, so please read carefully, and make sure you agree before purchasing.

  • We believe in transparency and self-determination when it comes to your membership at Supreme Peace, so we are excited to use a scheduling software that puts you in the driver’s seat with your membership. 

    Are you loving classes more than you thought you would? Terrific! You can easily upgrade your membership at any time. 

    Do you have a lot of travel or a medical procedure coming up in the future? We have Online classes to carry you through, but if you’re going to be in the rainforest without internet, you can always cancel, and easily come back when you’re ready. 

    *All membership changes take place at the end of your current term. 

    A membership is defined as any auto renewing subscription (i.e. a monthly or yearly subscription). These memberships offer the best prices to those looking to make a commitment to their peace and wellness. 

    Once you purchase a membership, you’re all set. You don’t need to worry about making any additional purchases for regular classes.

    Minimum Commitment: NONE

    Includes all regularly scheduled classes:

    In Person and Online (Unless the membership is specifically an ONLINE only membership)

    Special classes and workshops are not included in class packages, but we often share coupon codes with our members for special events and workshops. 

    Auto-Renewal: Memberships automatically renew at the end of each billing cycle (i.e monthly or annually).

    Upgrades & Downgrades:

    Memberships can be upgraded or downgraded anytime by cancelling your current plan, and signing up for the new option in Acuity Scheduling.

    Cancellations occur at the end of your current membership period. 

    Unused classes do not roll over to the following month, so if you find yourself with a number of unused classes at the end of each month, you may wish to try out our 4x/month membership, or try a Class Package instead. 

    Cancellations: Cancel at any time. Cancellations are effective at the end of your current membership cycle. 

    ***If you are on Legacy Pricing, please note that cancellation of your membership means forfeiting this savings. When you are ready to return, current prices will apply. 

    Refunds: We cannot refund, extend, or pro-rate memberships.

  • A class package is defined as a group of classes purchased together for a discount. These do not automatically renew. When you have enjoyed all the classes in a package, you will need to make a new purchase to attend your next class. 

    Includes all regularly scheduled classes:

    Class packages include all regularly scheduled in-person and virtual classes (unless it is an ONLINE only membership).

    Special classes and workshops are not included in our class packages.

    Expiration Date: All of our class packages have generous expiration dates that give you plenty of flexibility and just the right amount of accountability.

    10 class packages expire 6 months after the date of purchase (an average of 1.7 classes/month)

    30 class packages expire 1 year after the date of purchase. (an average of 2.5 classes/month)

    If you plan to attend class less regularly than that, we recommend signing up for one class at a time. 

    Refunds: We cannot refund class packages; however, if you wish to gift your unused classes to someone, contact us at info@supremepeaceyoga.com prior to the expiration date, and we will gladly help you with that. 

  • Pre Registration is required for all classes through your Acuity Scheduling.

    If you enjoy attending the same classes every week, you can sign up for recurring classes for a whole month to simplify the process. 

    Cancellation is required at least 6 hours in advance if you cannot attend a class. 

    Plan ahead the night before your morning classes. 

    Thank you for advanced planning. It allows time for your fellow community members who may be on the waiting list to be contacted and promoted into the class.

    If you’re concerned about an unpredictable schedule one day, we recommend not signing up for class until you’re confident you can attend. 

    You can process your class cancellation through Acuity Scheduling. (Please do not contact the studio to cancel a class.) 

    The cancellation button appears at the bottom of the class reminder you will receive 24 hours prior to the session. 

    All classes cancelled with more than 6 hours notice will have the class returned to your membership or class package to use at a different time. 

    All classes cancelled with less than 6 hours notice will be deducted from your membership or package as if you were in attendance. If you are an unlimited member, multiple late cancels or no-shows may result in the cancellation of your membership.

    Class cancellation/ Studio Closure;

    In the unlikely event that a class needs to be cancelled, you will be contacted via email. We will return the class back to your class package or membership.

    In the event the physical yoga studio closes (i.e. health pandemic or other unforeseen reasons), we will maintain a virtual class schedule to honor our contract with you. We hope you can join us online. If not, we understand if you prefer to cancel your membership prior to the next renewal cycle. 

    In the unlikely event that Supreme Peace needs to cease offering virtual and in person classes, your membership will be extended or the remaining time refunded. 

  • Refunds: Registration is non-refundable, and does not carry forward if you are unable to attend.

    Cancellation:

    If you are feeling ill or need to cancel for any reason, you may gift your spot to another person, or, if the program you are enrolled in is offered virtually, as well, you may switch to online registration by emailing us no later than 8am the day of class at info@supremepeaceyoga.com.

    In the wake of Covid times, we offer many of our programs online, as well as in person. This includes both Reiki and Yoga Teacher Training. Given these strange times, we reserve the right to make the training online-only if the global climate warrants we do this. (We do not anticipate needing to do this, but our priority is everyone’s health and safety.)

    We relish the particular connection that occurs during in-person participation, and we hope as many of you can participate in-person as possible.

    In the unlikely event that Supreme Peace needs to cancel the training, you will receive a full refund for the training.

    Payment Plans: If you have selected a payment plan for any of our training programs, you are responsible for the full balance of the program.

    Work Study: If you are on work study, and are unable to complete any of the work study, you are responsible financially for any remaining work-study not completed.

  • Class Sizes are small right now. If the class you want to take is “Sold Out” please:

    Join the Wait-list. If someone cancels, you will receive an email letting you know you’ve been promoted into the class. You will need to CONFIRM you still wish to attend.

    Adding new classes: Once a class is enjoying an average of 80% or more capacity for a few weeks, we will add similar classes at similar times to reduce the number of sold out classes.

  • We ask that you follow all CDC guidelines for quarantine if you have had an exposure of symptoms of COVID-19

    Click here for current quarantine guidance

    Masking: (See below for the current state of Jefferson County, KY)

    High transmission: masks are required in Supreme Peace

    Medium transmission: Masks not required. We do recommend you talk to your healthcare provider about whether or not you should wear a mask.

    Low transmission: Masks not required; however, You are ALWAYS welcome to wear a mask if that helps you feel safe.

 
 
 

What other questions do you have for us? Please send me an email to info@supremepeaceyoga.com